Frequently Asked Questions

Everything you need to know about our natural skincare philosophy.

Are MooGoo products suitable for sensitive skin?

Yes, our products are specifically formulated with high-quality natural ingredients to be gentle on sensitive, dry, and irritable skin types.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange.

Do you test your products on animals?

No, MooGoo is a strictly cruelty-free brand. We do not test our finished products or ingredients on animals.

Are your products safe to use during pregnancy?

Most of our products are made with food-grade ingredients and are safe for use during pregnancy, but we always recommend consulting with your doctor regarding specific concerns.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' services like Afterpay.